Frequently Asked Questions

Assembly takes approximately 45-60 minutes with two people. All necessary tools and hardware are included with your sauna, along with a detailed user manual with step-by-step instructions.

No. All Elite models plug into a standard 120V household outlet. No electrician or special wiring is required.

Elite saunas are designed for indoor use only. They should not be placed outdoors or in areas exposed to moisture or extreme temperature fluctuations.

Your sauna includes the complete sauna unit, heating panels, control panel, Bluetooth audio system, LED lighting, assembly hardware, and a user manual.

Add 2-3 inches of clearance on each side for assembly. Refer to each product's specifications for exact dimensions.

Elite saunas reach up to 140F (60C), which is the optimal temperature range for far infrared therapy.

20-30 minutes is ideal for most users. If you're new to sauna use, start with 15-minute sessions and gradually increase the duration as your body adjusts.

Your sauna will reach target temperature in approximately 10-15 minutes.

Far infrared is a segment of the infrared spectrum that penetrates deep into body tissue, heating the body directly rather than just warming the surrounding air. This allows for effective therapy at lower, more comfortable temperatures than traditional saunas.

Yes. Daily 20-30 minute sessions are safe and beneficial for most adults. Listen to your body and stay hydrated before and after each session.

Your sauna leaves the warehouse in 2-4 business days, with curbside freight delivery in 7-10 business days thereafter.

Yes. Free freight shipping is included to all 48 contiguous United States.

Contact us for white-glove delivery options in select areas. Additional fees may apply.

Yes. You'll receive tracking information via email once your sauna ships.

We offer a 30-day return window from the delivery date. The sauna must be in original, resalable condition with all packaging and components. Return freight costs apply. See our refund policy page for full details.

Email support@elitehomesaunas.com and we'll respond within 1 business day.

Prolonged exposure to high EMF levels can be a health concern. Elite saunas use low EMF heating panels engineered to minimize electromagnetic field output, making them safer for daily, extended use.

Consult your physician before beginning sauna use if you have any health conditions, are pregnant, or take medications that affect heat tolerance.

Canadian hemlock is hypoallergenic, does not off-gas at sauna temperatures, and is one of the safest woods for sauna construction. Unlike cedar, it does not release aromatic oils that some people are sensitive to.