
Why people choose the Ember
Modern design
A clean, furniture-grade hemlock cabin that belongs in any room of the house.
Durable construction
High-grade Canadian hemlock — warp-resistant, low-resin, and built to hold its finish.
Quality guaranteed
A 1-year manufacturer warranty with replacement parts and online technical support.
Expert support
Real help from people who know infrared — support@elitehomesaunas.com.
Frequently asked questions
How long does assembly take?
Most customers assemble their sauna in 45 to 60 minutes with two people. No special tools required.
What electrical requirements are needed?
All Ember models run on standard 120V household power with a 15A plug. No special wiring needed.
How long does delivery take?
Free freight shipping typically arrives within 5 to 10 business days. You'll receive tracking as soon as your sauna ships.
What if I have an issue with my sauna?
All sales are final for non-defective products. If your sauna arrives defective or damaged, contact us within 7 days at support@elitehomesaunas.com for repair, replacement, or refund. Claims may require photos and proof of purchase. Refunds can take up to 30 days to get processed.
Can I use it outdoors?
Ember models are designed for indoor use. The wood is not waterproof-treated for outdoor exposure.
How hot does it get?
Infrared saunas reach up to 149°F (65°C), providing deep, penetrating heat at comfortable, safe levels.